I was in a customer service loop - you know the kind:
- Call the phone number
- Work your way through a L-O-O-O-N-G list of choices, which then send you to the next list, then the next.
- FINALLY talk to a person (to be fair, English-speaking, and not apparently from another country).
- Be told that another department is needed. Don't worry, the helpful service person will transfer you, but, to be sure, here's the number.
- Call is dropped.
- Call the number, only to get right back in the loop.
I'm a slow learner. It took 2 tries before I said, "I don't want the automated number, I want a real person". Customer service person sweetly assures me I will reach a person.
She lied. I got right back in the Circle of Hell.
4th try - I did get a person, who helped me right to the point where she said "And your confirmation number is- "
Dial tone again.
I had to make ANOTHER call to verify that the payment would go through ONCE.
I'll believe it when I don't see the double payment on my bank statement.